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Revocation instructions

Right of revocation

You (buyer) have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you (buyer) or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In the case of a contract for several goods which the consumer (buyer) has ordered as part of a single order and which are delivered separately, the withdrawal period is fourteen days from the day on which you (buyer) or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us

Burchard GmbH
Synergie in Aktion
Lagesche Straße 72
32657 Lemgo

Tel. +49 ( 0 ) 5261 97710


Commercial register no.: AG Lemgo HR B 02013 / Germany
Managing director: Sebastian Burchard
Tax no.: 329/5886/0310 Finanzamt Lemgo / Germany
VAT-Ident.- No.: DE 811 565 038

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your (buyer's) decision to withdraw from this contract. The withdrawal form is available for download as a PDF document at Withdrawal form. If you (buyer) make use of this option, we (seller) will send you (buyer) a confirmation of receipt of such a revocation within 24 hours (e.g. by e-mail).

To comply with the revocation period, it is sufficient that you (buyer) send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal

If you (Buyer) withdraw from this contract, we (Seller) shall reimburse to you (Buyer) all payments received from you (Buyer), including the costs of delivery (with the exception of the supplementary costs resulting from your (Buyer) choosing a type of delivery other than the least expensive type of standard delivery offered by us (the Seller)), without undue delay and in any event not later than 14 days from the day on which we (Seller) receive your (Buyer) notice of withdrawal from this contract. For this repayment, we (seller) will use the same means of payment that you (buyer) used for the original transaction, unless expressly agreed otherwise with you (buyer); in no case will you (buyer) be charged any fees for this repayment. We (seller) may refuse to refund you until we (seller) have received the goods back or until you (buyer)
have provided proof that you (buyer) have returned the goods, whichever is the earlier.

You (buyer) must return or hand over the goods to the shipping address

Burchard GmbH
Synergie in Aktion
Lagesche Straße 72
D - 32657 Lemgo

immediately and in any case within fourteen days at the latest from the day on which you (buyer) inform us (seller) of the revocation of this contract. The deadline is met if you (buyer) send the goods before the period of fourteen days has expired. You (buyer) shall bear the direct costs of returning the goods. You (the buyer) shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality. In addition, you (the buyer) can avoid the obligation to pay compensation by not using the goods as if you were the owner and refraining from doing anything that could impair their value.

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