Data protection

Data protection information

We, Motorrad Burchard GmbH, owner and managing director Sebastian Burchard, located at Drechslerstraße 10 in Lemgo would like to explain to you below what data we process from you and how. If you have any questions regarding data protection, please do not hesitate to contact us at info@motorrad-burchard.de or +49 5261 97710.

The purpose of data processing is the initiation and execution of contracts.

In addition, we process personal data in accordance with the following legal basis:

- 6 para. 1 lit. a DSGVO for the processing of personal data with the consent of the data subject.
- 6 para. 1 lit. b DSGVO for the necessary processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
- 6 para. 1 lit. c DSGVO for the necessary processing of personal data to fulfill a legal obligation to which we are subject in accordance with any applicable law of the EU or in accordance with any applicable law of a country in which the DSGVO is applicable in whole or in part.
- 6 para. 1 lit. f DSGVO for the necessary processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with other legal provisions.

DATA PROTECTION NOTICE FOR CUSTOMERS AND SUPPLIERS

We process data that we receive in the course of handling our business relationship with you. We receive the data directly from you when placing an order or processing an order Specifically, we process for the performance of our services: Master data for the performance and fulfillment of the service. (e.g. name and address, e-mail address, telephone number) Data in connection with payment processing Correspondence (e.g. correspondence or e-mail correspondence with you) Advertising and sales data (e.g. about new potentially interesting offers)

DATA PROTECTION NOTICE FOR NEWSLETTER RECIPIENTS

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

PlugIns and Scripts

We use Google Maps for embedding maps and YouTube for embedding videos (legal basis according to DSGVO: Art. 6 para. 1 lit. f with the operation of our website and the consideration of the interests of the data subjects by deactivating the tracking functions in the YouTube code). Google LLC in the USA has undertaken to ensure adequate data protection in accordance with the US-European Privacy Shield. Further information can be found in the detailed privacy policy of Google.

Use of Matomo / Piwik
On this website, the web analytics service Matomo (Piwik) is used on the basis of legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 para 1 lit. f DSGVO. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor's Internet browser. Among other things, the cookies enable the recognition of the Internet browser. The data collected in this way (including your pseudonymized IP address) is processed on our servers. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If you do not agree to the storage and analysis of this data from your visit, then you can object to the storage and use below at any time by mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you."

You can use the provided live chat tool "Smartsupp" to contact us. For the purpose of answering your inquiry, data is collected, stored and processed here. This concerns the data that you provide to us voluntarily via this contact, such as your name, e-mail address, message. This data is stored by our service provider Smartsupp.com, s.r.o. (Milady Horakove 13, 602 00 Brno, Czech Republic) on servers in the European Union. All data as well as communication via the live chat tool is protected by 256-bit SSL encryption. Further information on data protection at Smartsupp: https://www.smartsupp.com/de/privacy

DATA PROTECTION NOTICE FOR VISITORS TO THIS WEB SITE

and Other If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request

This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data subsequently if we become aware of specific indications of illegal use.

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://"
to "https://" and by the lock symbol in your browser line.

For more information, please visit https://www.motorrad-burchard.de/impressum

Categories of recipients

We use service companies separately committed to secrecy and data protection in the context of providing the service for special areas, where access to personal data cannot be excluded. These categories of recipients are: order processors used by us (Art. 28 EU-DSGVO), in particular in the area of IT services, taxes, logistics and printing services, who process your data for us in accordance with instructions public bodies and institutions (tax authorities) in the event of a legal or official obligation other bodies for which you have given us your consent to the transfer of data. A transfer to authorities is made only in the presence of overriding legal provisions.

Duration of storage and deletion of data

Your data will be stored for the duration of the contract performance; after the end of the contractual relationship, we are obliged to keep the tax-relevant documents for 10 years after the annual financial statements and the end of the calendar year. After that, the data will be deleted.

Right to information, correction, deletion, objection and data portability

You can exercise your right to information, correction and deletion of data at any time. Simply contact us in the ways described above. If you wish data to be deleted, but we are still legally obliged to retain it, access to your data will be restricted (blocked). The same applies in the event of an objection. You can exercise your right to data portability, insofar as the technical possibilities are available at the recipient's and at our site.

Right of appeal

You have the option of filing a complaint with a data protection supervisory authority at any time. For example, with the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, which is responsible for us, https://www.ldi.nrw.de/

Duty to provide

Without correct information from you, it is usually not possible to conclude a contract.